"The art of moving since 1998"

Removal tips and Faq

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Preparing

  • Regard moving as an opportunity to get rid of belongings you no longer need. Consider making ”donate” and “sell” piles in each room for things you could do without.
  • People have a tendency to keep outdated paperwork for a very long time. Realise that paper is very heavy. Do yourself a favour and get rid of any outdated documents prior to moving..
  • Make sure you have a generous supply of packaging tape, scissors, markers and labels.
  • Defrost your refrigerator in time for moving day.

Packing and labeling

  • Regard moving as an opportunity to get rid of belongings you no longer need. Consider making ”donate” and “sell” piles in each room for things you could do without.
  • People have a tendency to keep outdated paperwork for a very long time. Realise that paper is very heavy. Do yourself a favour and get rid of any outdated documents prior to moving..
  • Make sure you have a generous supply of packaging tape, scissors, markers and labels.
  • Defrost your refrigerator in time for moving day.

Moving out

  • Regard moving as an opportunity to get rid of belongings you no longer need. Consider making ”donate” and “sell” piles in each room for things you could do without.
  • People have a tendency to keep outdated paperwork for a very long time. Realise that paper is very heavy. Do yourself a favour and get rid of any outdated documents prior to moving..
  • Make sure you have a generous supply of packaging tape, scissors, markers and labels.
  • Defrost your refrigerator in time for moving day.

Moving in

  • Regard moving as an opportunity to get rid of belongings you no longer need. Consider making ”donate” and “sell” piles in each room for things you could do without.
  • People have a tendency to keep outdated paperwork for a very long time. Realise that paper is very heavy. Do yourself a favour and get rid of any outdated documents prior to moving..
  • Make sure you have a generous supply of packaging tape, scissors, markers and labels.
  • Defrost your refrigerator in time for moving day.

Frequently asked questions

Why book with us?

Our staff are all security vetted and undergo extensive training so that we can keep the level of trust and quality service for our customers. Our teams are friendly and professional and strive to provide the best service to every customer with moving a single item to an entire household. Our prices are not only some of the lowest but also we operate a very transparent structure, with no hidden charges.

Which areas do you pick up from?

We cover the whole of London and most of the home counties.

Do I need to pre-book?

No, whilst pre-booking is advised last minute bookings are also welcome, in most cases we can be with you within the hour. Please bear in mind that during peak hours and Saturdays mornings it may take longer to reach you.

Do you charge for coming to me?

No, we only start charging from the time of booking or commencement of the move whichever is soonest, until completion of job. Our vans are all GPS tracked and linked via our despatching software.

How do we pay?

We prefer cash on collection. However we also accept payment via debit card or via paypal. Our clients often find it easier to deal with financial matters over the phone with us instead of settling them with the driver directly.

Is VAT inclusive in your price?

We don’t charge VAT for consumers.

Are there any hidden charges?

No, we only charge what we quote based on the information you have supplied.

Do you have a two hour minimum?

No, actually we have a 1 hour Turbo Move rate but you can book this online only.

Do we have to book for set period of time?

No. We have a minimum charge for the first two hours and then charge in 30 minute segments. So, you can keep the van as long as you like!

What van will I get?

You can specify the exact size of van you want in the booking form or when you request a quote but the available sizes are the standard van size which is the Transit type van or the larger Luton vans with tail-lift. Please do not hesitate to contact us for further advice on van sizes required.

Can I travel in the van?

Yes, up to 2 people can travel in the van free of charge in our long wheeled based vehicles but the Luton vans come with 2 men. Hence only 1 seat is available. However, we don't allow anyone to travel in the rear of the van. If you are interested, please mention at the time of booking in the comments section. Please be aware that you travel at your own risk and the vehicles are not insured since they are not hire and reward.

Where are you based?

Although our dispatch and call centre are located in East London, our fleet of vans are all over London and the Home Counties, so you should easily be able to find one near you.

Will you be on time and what happens if you are late?

We aim to always to be on time and almost always, we are! But some delays are outside of our control and if any such delays occur, we shall call to let you know in advance. We can also refund a part of a journey if the vehicle is more than 2 hours late.

Do we have a cancellation policy?

Yes, please refer to our terms and conditions.

What happens if you are unhappy or have a complaint?

We treat any complaint very seriously and will work our hardest to resolve it. Simply contact us by e-mail: nil@appleremovals.com to file your complaint.

How do you book us?

Please click the Book Online link above or fill out our Quote form.

Extra price

If the pick up or delivery addresse's are in London conjestion charge area, then there will be an aditional £11.50 on the top off final quotation.
Did you find what you need?

Do you need more information regardless our sercives or even a simple question? You can drop us a line in the link bellow
Contact us

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Top removal tips

Preparing
  • Defrost your refrigerator in time for moving day.
  • It’s useful to keep a notebook at hand to write down reminders.
  • Get in touch with utility companies to verify service start dates at your new home.
Packing and labeling
  • Label boxes on all sides so you can see what it contains in a stack without having to move everything around.
  • Clearly mark boxes containing fragile goods.
  • Pack a suitcase with clothes and toiletries like you’re going on a trip for a few days.
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